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Jamie Richard
jamie.richard@powersyncpro.com
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Lock Screen, Legal Notice, or Login Restrictions not correctly removed.
Published January 19th, 2026 by Jamie Richard
Symptom After a successful migration the user endpoint is left with the “Migration in Progress” lock screen, migration legal notice, or local login restrictions still in place. This could have the impact of preventing a user from logging into their workstation after the migration. User endpoint still has the “Migration in Progress” lock screen pres
PowerSyncPro Migration Agent - Installation Methods
Published December 5th, 2025 by Jamie Richard
PowerSyncPro Migration Agent Deployment Guide This guide outlines the recommended and supported methods for deploying the PowerSyncPro Migration Agent ( PSPMigrationAgentInstaller.msi ) across enterprise environments. PowerSyncPro supports multiple deployment methods: Microsoft Intune (Line-of-Business MSI App) – Recommended Microsoft Configuration
Perform a "Rollback" Migration from Target to Source
Published January 13th, 2026 by Jamie Richard
Applies To PowerSyncPro Migration Agent All directory types Overview During a migration project it may become necessary to migrate an endpoint back to its original directory, or to another entirely different directory. With this, it's important to note how the PowerSyncPro Migration Agent references endpoints as they register against the product.
PowerSyncPro Automated Installation Script
Published November 12th, 2025 by Jamie Richard
The PowerSyncPro Automated Installation Script enables rapid deployment of a fully functional PowerSyncPro instance — ready to synchronize directories and migrate workstations. While the script handles most dependencies and certificate installation steps automatically, it’s important to review the PowerSyncPro system requirements in our documentatio
Replication access was denied when using Legacy Password Sync
Published February 12th, 2026 by Jamie Richard
Problem / Error When attempting to synchronize passwords between Active Directory domains, you get an error in the PowerSyncPro Message logs reporting that: Replication access was denied. From Schedule: From Message Logs: Solution In order to synchronize passwords, your PowerSyncPro service account in the source domain must have permissions to repli
PowerSyncPro AD Migration Utilizing Offline Domain Join
Published January 14th, 2026 by Jamie Richard
Overview This article outlines the requirements and methods required to migrate a system to an Active Directory target, when the remote system does not have line of site to the domain controller. This process has several requirements, so please thoroughly review this document to understand the process. How Offline Domain Join Works Offline Domain J
Azure Marketplace Image v3.1 - SQL Database Access
Published January 5th, 2026 by Jamie Richard
Support has been notified that PowerSyncPro Azure Marketplace images deployed with the v3.1 image do not allow access to the SQL database for backend access or upgrades to v3.2. This issue will be resolved with the v3.2 Azure Marketplace image. Follow this process if you are running an Azure Marketplace image and do not have access to the backend
A device attached to the system is not functioning error on Export
Published February 12th, 2026 by Jamie Richard
Problem / Error When exporting objects to a target Active Directory, you may see the following error in the message logs: “A device attached to the system is not functioning.” This error is typically associated with a specific object and occurs during an export job. Cause This error is usually caused by one or more attributes on the object containin
Utilizing "Import List" for Inclusion and Exclusion Attributes
Published February 12th, 2026 by Jamie Richard
When creating Sync Profiles, you may need to add multiple attributes to the Inclusion or Exclusion lists. These attributes can be entered manually, or imported in bulk using a CSV file and the Import List button. Import List button from Sync Profile Importing Attributes from a CSV To import attributes, create a CSV file with a single column using
How-To Bulk Migrate Workgroup Joined Endpoints to AD / Entra
Published December 11th, 2025 by Jamie Richard
This guide walks you through bulk migrating workgroup-joined Windows devices into an AD or Entra Joined state using PowerSyncPro. Migration Scripts: https://github.com/PowerSyncPro/MigrationAgent/tree/main/BulkWorkgroup It is designed for environments where: Devices are not joined to an Active Directory domain or Microsoft 365 Entra You have remote
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