Lock Screen image is not cleared after migration completes

Published August 8th, 2024 by Conrad Murray

We have seen occasional instances of the PowerSyncPro lock screen image not being cleared out and reverted. If you should encounter this, go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization and delete the LockScreenImage item.   You can use PowerShell as well. Remove-ItemProperty "HKLM:\SOFTWARE\Policies\Microsoft\W

Office Applications or Outlook failing to log in after migration

Published August 9th, 2024 by Conrad Murray

Occasionally after a migration Office applications might not sign in properly. This can present in not being able to create a new Outlook profile or not being able to correctly sign-in to Word at the accounts screen.  This is usually due to conflicted Office licensing and Identity. Try following the steps in this article: Reset activation state for

Known Issues and Limitations

Published July 7th, 2023 by Conrad Murray

PowerSyncPro Migration Agent Known Issues and Limitations Version This document is relevant to PowerSyncPro Workstation Migration Agent version 3.x   General PowerSyncPro Migration Agent is a Workstation reconfiguration tool designed to primarily disjoin and join devices between Active Directory or Entra ID.  It will repermission Windows Profiles an